To maintain optimal battery performance and ensure accurate State of Charge (SoC) readings, it is important to charge the battery to 100% periodically. If a battery remains stationary or isn’t fully charged for an extended period, the displayed SoC level may shift, and the firmware could display incorrect values. The longer the battery goes without a full charge, the greater the deviation may become.
If the battery cuts off before reaching 0%, it is a signal that the battery has not been calibrated for a long time. When this happens, fully charge the battery to 100% as soon as possible. This will recalibrate the battery automatically, ensuring the firmware provides correct SoC readings and the battery operates efficiently.
Failure to charge the battery before it falls into undervoltage damages the battery permanently and voids warranty.
When connected to the charger:
🟢 - Battery Full, SoC 90-100%
🟢 (blinking) - Battery charging, SoC 60-89 %
🟡 (blinking) - Battery charging, SoC 30-59 %
🔴 (blinking) - Battery charging, SoC 0 -29 %
When connected to the vehicle:
🔴 - Error state
🟣 - Pre-charge state
🔵 - Discharge state
After battery is connected to Vok vehicle, the battery indication LED must turn purple 🟣, and after a few moments turn blue 🔵.
If LED turns blue 🔵 after connecting it to the vehicle it indicates the battery is in "discharge state" and that confirms that the battery is successfully powering Vok vehicle.
If battery LED indicator is blue 🔵 after connecting it to the vehicle, but the vehicle doesn’t start it may indicate:
▶️ For possible solutions go to mechanics zone to and enter “Battery LED is blue”.
If battery LED indicator remains purple 🟣 after connecting it to the vehicle it may indicate:
▶️ For possible solutions go to mechanics zone to and enter “Battery LED is purple”.
▶️ Proceed to mechanic's zone and enter “Battery LED is purple” for possible solutions.
If battery LED indicator remains red 🔴 after connecting it to the vehicle it may indicate: