The Vok will be arriving be placed on a pallet. Cut the plastic ties and push the vehicle off the pallet holding from the frame & cargo compartment.
‼️ When moving a vehicle do not push only from the handlebar. Push it by placing one hand on the cargo box or front frame and the other one on the handlebar to steer.
Before starting the Vok, make sure the battery is connected to the bike - for safety reasons, we disconnect them before shipping. To connect, open the battery compartment under the seat (use the small key to unlock) and connect the black cable directly to the battery.
‼️The connector can be connected only one way! Check the stickers on the battery. Do not use excessive force - if the connector is being inserted correctly it should go in easily! After connecting - close the lid and lock the compartment.
To start the Vok, use the RFID key card. Sit and adjust the seat, place the card near the Vok logo on the right side of the vehicle. You’ll hear a loud beep, and the Vok is now ready to ride! A more detailed instruction on how to operate the vehicle can be found in the user manual or can be viewed in the following video
https://www.youtube.com/watch?v=xcOzJ1Kxnsw&list=PLNuwl_4cz2bQmVcPyFaDXybvBLNuSaH5E&index=3&ab_channel=VokBikes
When the battery has run empty, open the battery compartment as before, unplug the battery cable and insert the charger cable directly into the battery. You will then see the battery LED blinking red, yellow or green. The battery has finished charging when it’s continuously green. More about LED indicators can be found on the battery sticker.
‼️Vok battery uses power to maintain its safety functions at all times. This means periodic charging is needed even when batteries haven’t been actively used. Keeping the battery charged within normal range is the sole responsibility of the user. Failure to charge the battery before it falls into undervoltage damages the battery permanently and voids warranty. More information about battery management - here.
https://www.youtube.com/watch?v=R07FiwIYa7U&list=PLNuwl_4cz2bQmVcPyFaDXybvBLNuSaH5E&index=1&ab_channel=VokBikes